1. About These Terms
These terms of service govern your use of the website https://sokinanailsbeautyau.space and any booking you make with Sokina Nails & Beauty Pty Ltd (ABN ), a nail salon and beauty services business operating in Melbourne VIC. By booking an appointment, submitting an enquiry or using our website, you agree to these terms.
If you have any questions about these terms, please contact us at ceo@sokinanailsbeautyau.space.
2. Bookings and Appointments
All bookings are subject to availability. A booking is confirmed only when we confirm it to you by email or other agreed means. We reserve the right to decline or reschedule a booking where necessary, and we will notify you as soon as reasonably practicable if we do so.
Please arrive on time for your appointment. If you arrive late, we may need to shorten your service or reschedule it, and the full appointment price may still apply. If you need to change your appointment, please contact us at ceo@sokinanailsbeautyau.space as early as you can.
3. Cancellations and Rescheduling
We ask that you give us at least 24 hours' notice if you need to cancel or reschedule your appointment. Repeated late cancellations or non-attendance may result in us requiring a deposit or declining future bookings. We will always explain any such requirement before it applies.
If we cancel or reschedule your appointment, we will offer you a suitable alternative time or a refund of any amount you have already paid.
4. Pricing and Payment
Prices displayed on our website are in Australian dollars and are inclusive of GST where applicable. Prices may change from time to time, but the price confirmed at the time of your booking will apply to that appointment. Payment is due at the time of service unless otherwise agreed.
5. Client Responsibilities
To help us provide safe and high-quality services, please tell us before your appointment about any allergies, skin sensitivities, medical conditions, injuries or pregnancy that may be relevant to your treatment. Our services are provided to clients who are able to give informed consent to the treatment. We may decline a service where we believe it is not safe to proceed.
6. Results and Personalisation
We take care to deliver services to the standard you expect, and we will discuss your preferences with you before and during your appointment. Individual results can vary depending on factors such as nail condition, skin type and lifestyle. If you are not satisfied with a service, please let us know at the time of your appointment or contact us at ceo@sokinanailsbeautyau.space so we can make it right.
7. Your Rights Under Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). Our services come with guarantees that cannot be excluded under the Australian Consumer Law, including guarantees that services will be provided with due care and skill, that they will be fit for purpose, and that they will be provided within a reasonable time.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services re-supplied or the cost of re-supply paid if the services do not meet the guarantees and the failure does not amount to a major failure.
8. Website Content
All content on this website, including text, images and branding, is owned by or licensed to Sokina Nails & Beauty Pty Ltd and is protected by copyright and other laws. You may view and print pages for your personal use, but you may not reproduce, distribute or use our content for commercial purposes without our written permission.
Photographs on this website are illustrative and may depict representative styles, colours and finishes. Images of nail art and beauty services shown are examples only, and we will confirm the specific look and options available with you at your appointment.
9. Website Availability
We aim to keep this website available and accurate, but we do not guarantee that it will be uninterrupted or free of errors. Content, prices and service details may change without notice. We will not be liable for any loss arising from temporary unavailability of the website.
10. Limitation of Liability
To the extent permitted by law, our liability for any claim arising out of or in connection with our services is limited to the resupply of the services or the cost of resupplying them, or the amount you paid for the relevant service, whichever is applicable. Nothing in this clause limits our liability under the Australian Consumer Law or for any liability that cannot lawfully be excluded.
11. Privacy
We handle your personal information in accordance with our Privacy Policy, available at privacy.html. Please review it to understand how we collect, use and store your information.
12. Changes to These Terms
We may update these terms from time to time. The current version will always be published on this page, and the date at the top of this page will show when it was last updated. Continuing to use our services or website after an update means you accept the updated terms.
13. Governing Law
These terms are governed by the laws of Victoria, Australia. Any dispute arising in connection with these terms will be dealt with by the courts of Victoria, and you agree to submit to their jurisdiction.
14. Contact Us
Questions about these terms of service can be directed to:
Sokina Nails & Beauty Pty Ltd
ABN
Melbourne VIC
Email: ceo@sokinanailsbeautyau.space